Want to leave us some feedback?

You can always send us your thoughts and comments via text. Just text the word 'VIEWS' and your comments to 61825 (network rates apply).

Alternatively please ask a member of staff for a feedback form, just complete it and hand it back in when attending the clinic.

Token Box Feedback


The idea behind the Token Feedback Box is simple; it has three compartments labelled Fabulous, Fair and Frightful. A token is given to our clients visiting Conifer at Wilberforce Health Centre so they can tell us what they thought of the service they received.

Friends & Family Test

We are dedicated to listening to our clients and using this feedback to improve the services we provide. We are doing this through a range of methods, one of which is the NHS Friends and Family Test. You can either fill in a card at the clinic, complete the test on an iPad or go online to tell us what you think of our service at

Care Opinion

Care Opinion lets service users post their stories about services via a website. We believe it is very important to listen to this feedback and respond to them as soon as possible.

In response to the information posted by service users on the Care Opinion website, we make changes and developments to our service.

For more information, please visit

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