Want to leave us some feedback?
You can always send us your thoughts and comments via text. Just text the word 'VIEWS' and your comments to 61825 (network rates apply).
Alternatively please ask a member of staff for a feedback form, just complete it and hand it back in when attending the clinic.
The idea behind the Token Feedback Box is simple; it has three compartments labelled Fabulous, Fair and Frightful. A token is given to our clients visiting Conifer at Wilberforce Health Centre so they can tell us what they thought of the service they received.
Friends & Family Test
We are dedicated to listening to our clients and using this feedback to improve the services we provide. We are doing this through a range of methods, one of which is the NHS Friends and Family Test. You can either fill in a card at the clinic, complete the test on an iPad or go online to tell us what you think of our service at www.chcpfft.org.uk.
Transgender Access to Health Consultation
Please find below the link to the Health Consultation (in partnership with Healthwatch).
It is recognised that the experience of accessing healthcare both during the transition process and in receiving general care appropriate to your health needs can be challenging. We therefore want to know more about your experiences of accessing health services as a transgender person.
All responses will remain anonymous and no identifiable patient information will be shared.
Patient Surveys and Questionnaires
City Health Care Partnership CIC Patient Survey 2020/21
It’s that time of year where we want to hear your voice! If you use or have used any of our services in the past year please complete our patient survey!
Your feedback helps us to ensure we provide services that best meet your needs.To complete the survey, please follow this safe and secure link: www.chcppatientsurvey.co.uk
Your feedback is completely anonymous. If you need any help to complete the survey, or if you would like a telephone appointment, please email chcp.engagement@nhs.net
